We believe the proof is in the pudding - Below are actual quotes from just a few of our clients:
"I would highly recommend Pro AV Services to anyone who is looking to install or upgrade a stereo system, TV, audio etc.. for your home or business.
Rick and his staff are the best priced, most professional and informative audio / visual company in the Wilmington area. They took the time to recommend what type of system would be best for my house, showed me how it worked and after the job was completed they followed up with calls and sight visit to make sure the system was holding up to the high standards they promised it would."
"The system they installed for us is the highlight of our house -"
Jana Fogleman - Fogleman Associates - Custom Homes
"Rick handles all of the Audio/Video for our new residential homes. He also takes care of all of our office computers and electronics. We are always impressed at the high quality work Rick provides and the knowledge that he possesses in all areas electronic. We trust him to do our professional work as well as all of the A/V in our personal homes...that's just how much we trust him!"
David Joseph MD - Wilmington, N.C.
"I can't say enough good things about Rick Griffin and his staff at Pro AV Services! They set up the audio-visual equipment in my new home and did an outstanding job. They really listen to what your particular needs are and then deliver on EVERY promise! They are extremely knowledgeable, honest, and helpful - even providing technical assistance long AFTER the installation!
If you live in the Wilmington, NC area and have ANY audiovisual needs - there is no doubt! Pro AV Services is the ONLY choice!"
Don & Alison Getz - Wilmington/Wrighstville Beach, N.C.
"We have used Pro AV Services for all of rentals and our home for the past few years. They are incredible! Their attention to detail and customer service is beyond compare. Whenever we have any question or a renter has messed with the system, Rick is always available and willing to come over and straighten things out.
They recently installed a complete home theater with cabinet work, sheet rock repairs and painting. We were also impressed with the fact that all wires were neatly organized with wire ties and when possible made invisible. I would definitely recommend Pro AV Services."
Cecilia Combs - Wilmington, N.C.
"I was looking to replace my TV. I was telling a friend about doing this and he recommended a business named Pro AV Services.
I called and talked with Rick at Pro AV Services. He told me what they could do for me and I liked what I heard, so I set up an appointment for them to come to my home. Both Rick and Neal were very helpful and professional. I am not up on all of the new technology so I was not sure what I would need, They both asked me questions to make sure they would recommend only what I would need to get the quality components and ease of operation that I wanted.
Once I bought my new TV and computer, Rick and Neal came back to my home and hooked up everything. They gave me detailed information about how they linked my surround sound, receiver and the new remote that would easily switch from TV to DVD to CD at the push of a button. I have been very happy with everything.
I would highly recommend Pro AV Services to all my friends. They do a great job."
Jason Roy - Wilmington, N.C.
"I am very impressed with the service provided by Pro AV Services. Rick was incredibly responsive and had many thoughtful suggestions that allowed
my wife and I to create a home theater experience that blows us away. Rick offered advice throughout our selection process and then followed
up with equally great customer support. I can't recommend their services enough!! "
Brenda Bailey - Wilmington, N.C.
"I called Pro AV Services and set up an appointment date. They were on time and very professional and after assessing the home situation they made some very sound recommendations.
I took a day to think things over and made my decision as to which system I would purchase and after making the purchase I notified them and they went to the store, picked up all the equipment and made a date for installation. After all equipment was installed they showed me how to use everything .
These men were very neat and left my home very clean and they even took away the broken television. I highly recommend them to all my friends. This is a company that I give five stars."
Ed & Betty Wheis - Leland, NC
"We highly recommend Pro AV Services. Rick Griffin’s knowledge of and experience with AV systems make him uniquely qualified for everything from home installations to sophisticated professional set ups.
Best of all, he is a great problem solver! We are very pleased with the work he has done for us."
Glynn Boze- Topsail Island, NC
"The techs for Pro AV were professional, knowledgeable, and resourceful. They catered to exactly what we needed complete and made the process easy. They were accommodating with our schedule and followed through with more than expected.
We now have a great entertainment system throughout the home, outside the home, and down at the dock!
They also handled a landscape lighting issue and it looks great.
Phillip Sykes- Brunswick Forrest - Leland, NC
"Rick and his team have been providing installation and service for audio, video, network, and communication systems in the residential homes that I supervise construction of. I find his knowledge and expertise invaluable to our customers and his work enhances the quality of our product. He has played a key roll in updating the sound and communication system during the recent remodel of my personal home. I give him my highest recommendation."
Mike Skillman - Wilmington, NC
"Selected, designed and installed home theater entertainment system and wifi range extender. Pro AV explained our options and asked questions as to what we wanted to use it for and then selected our system and explained how they would install it within our room setup. They identified weak points in the cable system and corrected the during the install. They installed ceiling speakers and did the wiring in an existing room where you would never know it wasn't new construction.
Everything was very professional and over the top courteous. We had to delay them a couple of times due to delays with the other remodel trades and they were able to accommodate us each time.
The guys at Pro AV are super electronic technical yet able to discuss and instruct us in a manner that was very understandable. Their system install had state of the art technical features that we had never seen or thought to own and we were up and running within minutes after they were finished.
We will use them again and are showing our neighbors the great work they just completed. We don't usually post referrals for work that we have had done but these guys were exceptional and we felt obligated to let others know of our positive experience.
Just an FYI, we had 3 other companies bid on our project and it was hands down apparent that Pro AV were the best fit for us."
William Crafford - Wilmington, NC
"They are fantastic. They do a great job and they are proud of what they do. They show up on time for the appointments. They try to do the work in a timely manner. They are very good at showing you how to use the system and they are very patient with you. They are always available and responsive to my questions. They stand behind their work. They seem to be up to date on multiple different product systems."
Eric Lanier - Leland, NC
"They installed a surround sound system in our new home and provided the receiver and the hardware stuff for it. My experience was great. They had excellent customer service. They did what they said they would do. They were timely for the appointment. If I had any problems, they would walk me through how to fix the problem over the phone."
Mitch Henry - Captains Lane - Wilmington, NC
Jana Fogleman - Fogleman Associates
David Joseph MD - Wilmington, NC
Don & Alison Getz - Wrightsville Beach, NC
Cecilia Combs - Wilmington, NC
Jason Roy - Wilmington, NC
Brenda Bailey - Wilmington, NC
Ed & Betty Weihs - Leland, NC
Glynn Boze - Topsail Island, NC
Phillip Sykes - Brunswick Forrest - Leland, NC
Mike Skillman - Wilmington, NC
William Crafford - Wilmington, NC
Eric Lanier- Leland, NC
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